Terms of Use

Last updated: March 13, 2023

Please read these terms of use carefully before using Our Service.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms of Use:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where `"`control`"` means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
Country refers to: United States
Company (referred to as either `"`the Company`"`, `"`We`"`, `"`Us`"` or `"`Our`"` in this Agreement) refers to Customer.io.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Website.
Terms of Use (also referred as `"`Terms`"`) mean these Terms of Use that form the entire agreement between You and the Company regarding the use of the Service. This Terms of Use was generated by TermsFeed Terms and Conditions Generator.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Customer.io, accessible from customer.io
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These Terms of Use constitute the entire agreement between You and the Company regarding the use of the Service and supersede all prior and contemporaneous written and oral agreements between You and the Company.

You may be required to register with the Company in order to access certain features of the Service.

By using the Service, You represent and warrant that:

You are of legal age to form a binding contract with the Company;
You are not barred to receive services under the laws of the United States or other applicable jurisdiction;
You are using the Service only for Your own personal use, and not for the benefit of any third party;
You will not use the Service to commit any harmful or illegal activities;
Your use of the Service will comply with these Terms of Use and all applicable local, national and international laws and regulations.

If You do not agree with all of these Terms of Use, then You are prohibited from using the Service and You must destroy all copies of the materials You have obtained from the Service.

Your use of the Service is at Your sole risk. The Service is provided on an `"`AS IS`"` and `"`AS AVAILABLE`"` basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

The Company its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet Your requirements.

In no event will the Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) Your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of Your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not the Company has been informed of the possibility of such damages, and even if a remedy set forth herein is found to have failed of its essential purpose.

We reserve the right, at Our sole discretion, to modify or replace these Terms of Use at any time. If a revision is material We will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You must stop using the Service.

Please review this Agreement carefully.

By using the Service or by executing a document that references this Agreement, You consent to be bound by this Agreement.

If You disagree with any of the terms of this Agreement, You must not use the Service.

If You have any questions about these Terms of Use, You can contact us:

By email: hello@customer.io